Refund policy
Returns policy
We stand behind our products 100% and we want you to be 100% happy with your purchase. If you aren't, we are here to make it right.
Online purchases made through Mildleehome.com website are valid for returns within 30 days after your purchase.
Item(s) must be returned unused, undamaged, in a new condition and original packaging. The customer is responsible for the return shipping costs. These costs are non-refundable.
If you want to return the item, here's what to do:
- Find your order and submit the return request.
- Securely pack the return item(s) in a box of your choice (you may also use the original packaging if possible).
- Ship the package with any carrier of your choice to this address: Iuliia Lazarenko, 113 Parusnyi 11 A, Mykolaiv, Mykolaiv Oblast, Ukraine
When we receive your returned item(s), the purchase value is refunded to your original payment method. You will receive the refund within 10 days from the date we receive the parcel and approve your return.
Please note that the return is not pre-paid, therefore, you will be responsible for the return shipping cost.
Refunds policy
We will offer a refund on your return providing the items are in their original, unused condition, and you have taken reasonable care of the goods whilst in your possession.
Please note that we don't refund shipping and handling charges. The return amount will be credited/refunded in the form of your original payment.
Please allow 10 business days from the return ship date for your account to be credited.
All items are securely packed and come already gift wrapped.